Swiss Net Lace

SHIPPING & DELIVERY

• Complimentary ground shipping within 1 to 7 business days
• We ship to virtually any address in USA and Canada via USPS.
• Next-day and Express delivery options also available
• We charge a flat rate delivery cost and ship to addresses nationwide (USA) and to Canada with orders being delivered within few business working days.
• **For shipping costs to the Rest of The World ( international) please contact us for a quote. Delivery times will vary & the shipping costs is at customer’s charge.

RETURNS AND EXCHANGES

• International shipping may involve administrative issues like custom duties or state/provincial taxes that may apply when the purchased items arrive, please note we are not responsible for these charges.
• **Once an item is shipped, the customer is provided with the tracking number for the package. This way the customer can check the location of their package and arrival expectancy.
• **Any delays are not within our control and we cannot accept any liability for this.
• **Should any order need to be re-sent having failed to be delivered to the intended recipient through no fault of our own then we reserve the right to charge different rates.
• Flat rate shipping is only applicable for initial dispatch of each order nationwide (USA).
• Furthermore, should a refund be requested once goods have been returned to us having failed delivery through no fault of our own, the full delivery charges will be deducted according to the current official USPS rates and not the flat rate fee.